JOBS
Fancy joining the COW club? Take a look below at our current job vacancies within our company and if you sound like the right fit, we want to hear from you!
LIVERPOOL
SALES ASSISTANT
PART TIME
The Sales Assistant’s main focus is ensuring high levels of customer satisfaction through excellent sales service. They will maintain outstanding store condition and visual merchandising standards. They will assist in the sales process and follow daily operations in order to maintain a fully stocked store. They will possess a detailed knowledge of the clothing ranges we offer and will be expected to use this knowledge to develop customer engagement in the aim of growing sales. They will help implement and follow all the company’s policies and procedures to ensure targets can be achieved and driven beyond expectation.
Responsibilities and Duties
• Working on the till/serving customers
• Working on the changing rooms
• Following stock prep procedures including steaming and tagging items • Maintaining shop floor standards
• Feeding back customer stock requests to the Management team
• Being flexible to cover shifts and work extra hours as necessary
• Greeting customers
• Following loss prevention procedures
• Ensuring that the store is clean, safe and presentable for customers
Skills
• Organised with good time management
• Excellent customer service skills
• Being a team player and contributing positively to an energetic and ever-changing workplace • Knowledge and interest in vintage clothing and current trends
• Experience in cash handling
• Excellent communication skills
• Supporting management with sorting delivery productively
EMAIL YOUR CV AND COVER LETTER TO LIVERPOOL@WEARECOW.COM
MANCHESTER
ASSISTANT MANAGER
FULL TIME
The Assistant Manager’s main focus is supporting the Manager in determining the long term success of the store, and in the Manager’s absence assuming leadership of the store. They will contribute to the overall responsibility for the success of the store by carrying out daily operations, managing staff and increasing sales whilst minimising costs. They will help to oversee the operational and organisational standards of the store as well as implementing the marketing, merchandising and stock control procedures to ensure targets can be achieved and driven beyond expectation. The Assistant Manager will challenge, confer and communicate with the Manager in order to come to well-rounded and thought out joint decisions. They will have a thorough understanding of the store in order to problem solve and drive figures.
Responsibilities and Duties
- Assist the Manager in recruiting and hiring staff that meet the brand’s expectations
- Evaluate staff’s performance and feedback to the Manager
- Coach and support other team members
- Assign duties and delegate to the whole team in the Manager’s absence
- Provide ongoing communications with the Manager on all aspects of the store’s operations
- Track financial targets
- Ensure that all polices and procedures are being followed throughout the store to the highest
- possible standard
- Ensure that the store is clean, safe and presentable for customers
- Oversee product levels, stock rotation and maintain store inventory needs
- Assist in the merchandising of the store (including window displays and mannequin styling)
- Liaise with the Manager and in store rework team to ensure that rework production is completed
- in the most sales focused manner
- Interact with the public via social media and maintain the store’s online presence
- Organise events and manage other marketing opportunities
- Follow Health and Safety regulations
- Ensure that all customer service initiatives are followed
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Oversee daily operations as well as key holding and cash handling responsibilities
SKILLS
- Highly organised with impeccable time management
- Awareness of trends within the market
- A confident leader and motivator
- Merchandising skills
- Excellent communication skills
- Being able to understand and react to sales and numerical data
- The ability to work in high pressure situations and to “think on your feet” to solve problems
- Excellent customer service with a focus on building customer relationships to deliver customer
- retention, encourage word-of-mouth marketing and create brand advocates
- Ability to think creatively and continuously bring fresh and new perspectives
